Evaluation of factors affecting users' satisfaction with online group buying based on SET
Social exchange theory (SET). Reciprocita, reputácia a dôvera, predajcova kreativita a zákazníkova spokojnosť - ukazovatele kvality služby alebo produktu. Metóda modelovania štrukturálnej rovnice pre podmienky v Česku. Indexy dobra (goodness-of-fit indexes) v navrhnutom modeli.
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| Format: | Book Chapter |
| Language: | English |
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