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| LEADER |
00000nam a22000003a 4500 |
| 001 |
stu80328 |
| 005 |
20150617225640.5 |
| 008 |
030422s2002----xr------------------cze-d |
| 020 |
|
|
|a 80-247-0401-3
|
| 040 |
|
|
|a STU
|b slo
|
| 041 |
0 |
|
|a cze
|
| 044 |
|
|
|a xr
|
| 080 |
|
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|a 658.89.01
|
| 100 |
1 |
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|a Dohnal, Jan
|4 aut
|
| 245 |
1 |
|
|a Řízení vztahů se zákazníky :
|b Procesy, pracovníci, technologie
|
| 250 |
|
|
|a 1. vyd.
|
| 260 |
|
|
|a Praha :
|b Grada,
|c 2002
|
| 300 |
|
|
|a 161 s
|
| 650 |
|
7 |
|a CRM
|2 stusub
|
| 650 |
|
7 |
|a vzťahy so zákazníkmi-riadenie
|2 stusub
|
| 856 |
4 |
|
|a https://sweb.mtf.stuba.sk/obsahy/rizeni_vztahu_se_zakazniky_procesy_pracovnici_technologie_02.pdf
|u https://sweb.mtf.stuba.sk/obsahy/rizeni_vztahu_se_zakazniky_procesy_pracovnici_technologie_02.pdf
|3 OBSAH
|
| 996 |
|
|
|b 284M056397
|c M*11115-1
|l MMKN
|s A
|a 24
|w stu80328_0001
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| 996 |
|
|
|b 284M056398
|c M*11115-2
|l MMKN
|s A
|a 24
|w stu80328_0002
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| 996 |
|
|
|b 284M056399
|c M*11115-3
|l MMKN
|s A
|a 24
|w stu80328_0003
|