Service Failure and Customer Response
Poskytnutie prehľadu o typoch porúch služieb a reakciách zákazníkov. Do tohto výskumu boli zaradené články z popredných časopisov, ako aj vedecké knihy.
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book Chapter |
| Language: | English |
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
Similar Items: Service Failure and Customer Response
- Service Failures and how the Perception of Justice Affects the Level of Satisfaction
- Literature Review on Service Failure & Recovery
- Analyzing Service Failures when Shopping for Supplements Online among College Students
- Do Service Quality and Social Media Marketing Improve Customer Retention in Hotels? Testing the Mediation Effect
- Effects of a Successful Service Recovery Strategy
- E-banking and Customer Satisfaction with Banking Services