Service Failure and Customer Response
Poskytnutie prehľadu o typoch porúch služieb a reakciách zákazníkov. Do tohto výskumu boli zaradené články z popredných časopisov, ako aj vedecké knihy.
Guardado en:
| Autor principal: | |
|---|---|
| Otros Autores: | |
| Formato: | Capítulo de libro |
| Lenguaje: | inglés |
| Materias: | |
| Etiquetas: |
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares: Service Failure and Customer Response
- Service Failures and how the Perception of Justice Affects the Level of Satisfaction
- Literature Review on Service Failure & Recovery
- Analyzing Service Failures when Shopping for Supplements Online among College Students
- Do Service Quality and Social Media Marketing Improve Customer Retention in Hotels? Testing the Mediation Effect
- Effects of a Successful Service Recovery Strategy
- E-banking and Customer Satisfaction with Banking Services